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FORMATS:
| Keynote: |
up to 60 minutes |
| Workshop: |
up to 3 hours |
| Seminar: |
up to 6 hours |
ALTERNATIVE TITLES: Phenomenal Communication Communicate with Confidence
TOPIC HIGHLIGHTS: How would you like to get someone in the palm of your hand in 15 seconds or less? How would you like to be able to look at a person's eyes and know exactly what they are thinking? You wouldn't mind that now would you! That's what building instantaneous rapport is all about. Tony Robbins is a master of it and Dale Carnegie lives by it. You are either in rapport or at war in communication. By learning how to mirror body language, pace verbal cues and lead with positive persuasion you can go beyond the conventional style of communication and into the mastery of rapport. Designed to reduce levels of stress, handle interpersonal conflict, and increase credibility in both personal and professional settings, this presentation is an eye opener giving your company tools you never knew existed.
APPLICATIONS: Team Building & Productivity Personality & Behavioral Styles Positive Leadership & Management Skills Assertive Communication & Conflict Resolution
AUDIENCES LEARN: (customized to fit each format )
- How to identify the 3 levels of the "Communication Pyramid."
- To integrate the 7 Essentials of Success into every day living.
- That "NO" is not a four-letter word – it's your perfect right!
- How to act, not react, in a real life hostile-aggressive demonstration.
- How to build instantaneous rapport and go from angry to agreeable in 15 seconds or less!
- Take control of your time, telephone and people by using assertive "I" statements.
- The #1 tool of communication and how it's utilized for credibility and positive influence.
- How to "read between the lines" by observing eye accessing cues, tone of voice and body language.
- Learn verbal buffers to ease confrontations, convey urgency and show sympathy with others.
- Expand capacity to respond to the needs of clients and customers
- Uncover the basic needs of the four behavioral styles and difficult people.
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